Click here for our Covid-19 Promise. For other important travel information visit our safety and support area.

PLAN AND BOOK WITH CONFIDENCE - OUR PROMISE TO YOU

** PLEASE NOTE **

In light of the recent Government announcement we will be operating on a skeleton team on reduced hours with the office being manned Monday to Thursday. In order to stay in line with the guidelines many of our team will be working from home so phonelines will be closed. If you wish to have a telephone conversation with your contact please arrange this by email. We are continuing to receive enquiries for and take bookings relating to travel in late 2021 and 2022. If you would like to receive a quotation please use our on-line Quote request forms.

PLAN & BOOK WITH CONFIDENCE

Your students and players don’t have to miss out on the unique experiences that a sports tour can create. We want to be as open, honest and informative as possible so that we can take the next step together to work on that long awaited educational tour, whether that be for a day in the UK or beyond. Either way you can plan with confidence. 

We know that you, your students, players, parents and carers will have a lot of questions before deciding to travel post-Covid-19. By way of reassurance, when you are ready to book your tour this Autumn, you will receive the following safeguards.  

Free postponement within 12 weeks of departure

If you are planning a tour in 2021 or 2022, there will be less availability. This is due to the fact that we will only be working with suppliers who have agreed to fully comply with the new STF Covid-19 health & safety guidelines. Given that the guidelines require fewer numbers due to social-distancing restrictions, there will be a reduced number of available spaces. This is why we strongly encourage you to reserve spaces well in advance to avoid disappointment.  Given that the guidelines are ever-changing and you may be concerned about making a financial commitment, we are offering free postponement within 12 weeks of travel.

*Terms & Conditions apply. Please see T&Cs section for details

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Full refund if your tour is cancelled due to Covid-19

If as an educational Tour Operator we are liable for the cancellation of your tour, in the first instance we will offer you the chance to postpone and we will work through a series of suitable alternatives for you and your group.

Alternatively, if you are not able to postpone and as a Tour Operator we are liable for the cancellation, you will be issued with a refund credit note for the full value of your tour, which is financially protected by ABTA. If these options are not suitable for you and if we are liable under Package Travel Regulations, then we will arrange a full refund.

*Terms & Conditions apply. Please see T&Cs section for details

We understand that you may have several questions or concerns around areas such as booking guidelines, safety measures or insurance queries for travel in the future. Our FAQ’s will provide you with more information to support your planning.

Visit FAQs

We strongly advise that you carefully read all the terms & conditions that apply to these statements. 

Visit Terms & Conditions for more information. 

I have to say, you and the team have impressed me with your response to this difficult situation - especially at a time where we are all trying to navigate around updates and guidance on nearly a daily basis. As a result of your actions, we wouldn't hesitate to rebook with you in future years. This has helped you as a company to raise your head above the parapet as I know other providers are not being as supportive.

Devoran School |